1. General

By accessing and using this website, you agree to comply with all terms and conditions. If you do not agree, please do not use the website.

2. Products & Pricing

  • All products are subject to availability.
  • Prices may change at any time without prior notice.
  • We try to ensure accurate product details, but errors may occur.

3. Orders & Payments

  • Orders are confirmed only after successful payment or verification.
  • We reserve the right to cancel any order due to:
    • Incorrect information
    • Suspicious activity
    • Payment issues

4. Delivery Policy

  • Delivery is available across Bangladesh.
  • Delivery time may vary depending on location and product availability.
  • Delivery charges may apply based on location.

5. Return & Refund Policy

  • Returns are accepted within a limited time.
  • Products must be unused and in original condition.
  • Refunds are processed after product verification.

6. Warranty

  • Products come with brand or supplier warranty (if applicable).
  • Warranty does not cover:
    • Physical damage
    • Misuse
    • Normal wear and tear

7. User Account

  • You are responsible for maintaining your account security.
  • Any misuse or fraudulent activity may result in account suspension.

8. Intellectual Property

  • All website content (images, text, logos) is protected.
  • You may not copy or reuse without permission.

9. Privacy Policy

  • Your personal data is kept secure and not shared with third parties without consent.

10. Order Cancellation

  • We reserve the right to cancel any order due to:
    • Fraud detection
    • Invalid customer details
    • System errors

11. Limitation of Liability

We are not responsible for:

  • Delays caused by courier or external factors
  • Loss due to incorrect user information

12. Changes to Terms

We may update these terms at any time. Continued use of the website means you accept the updated terms.

13. Governing Law

These terms are governed by the laws of Bangladesh.

14. Contact

  • If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at support@esmartelectronicsbd.com  or +8801882-779494, +8801882-779494.